Shipping policy

It is the customer’s responsibility to provide and verify the correct shipping address. Primo Beef is not responsible for damage to the products if a recipient is not available to accept the shipment at time of delivery. 

If your Order is returned to us because of an incorrect address or refusal of delivery when shipped according to these Terms, you will not be refunded and we will be required to discard the Products because they are perishable. If your Order is delivered late because of an incorrect address or if you are unable to retrieve the delivery on the scheduled delivery date and did not notify us before shipping, you will not be refunded for damaged Products or other issues.